A new IETF draft document focused on how ISP's may detect botnet infections by their subscribers, how to notify customers, and end-user recommendations to remediate the infection, has been published today:

• "Recommendations for the Remediation of Bots in ISP Networks"
• http://tools.ietf.org/html/draft-oreirdan-mody-bot-remediation-03

The document sets the current state-of-the-art, best practices for botnet detection, threat communications between parties, and specially notifications to Internet users via multiple methods: mail, phone, web portals, IM, SMS, etc.

The authors are looking for feedback from the community, so if you belong to an ISP or are interested in the topic, contact Nirmal Mody (one of the authors) by e-mail. The contact details are at the end of the IETF draft document.

UPDATE: Fellow handler Donald (Thanks!) shared a similar ISP initiative by the IIA (Internet Industry Association). It is also in draft state and open for comments. The IIA guide file is available at http://iia.net.au/index.php/initiatives/isps-guide.html. Time for the ISP's to contribute! :)

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Raul Siles
www.raulsiles.com